--- title: Android Notifications 🤖 description: Learn how to enable and manage Android notifications for the E3 app. Troubleshoot push alerts, settings, and notification issues. --- [Skip to content](https://help.emergent3.com/android-notifications#main-content) English Show submenu for translations [![E3.logo.black](https://help.emergent3.com/hubfs/E3.logo.black.svg)](https://www.emergent3.com?hsLang=en) - [Home](https://emergent3.com/) - Features Show submenu for Features - [Alert](https://emergent3.com/alert) - [Check In](https://emergent3.com/checkin) - [Smart Maps](https://emergent3.com/smartmap) - [Chat](https://emergent3.com/chat) - [Reunification](https://emergent3.com/reunification) - [Reports](https://emergent3.com/report) - Who we serve Show submenu for Who we serve - [Local Government](https://emergent3.com/government) - [Hospitals & Healthcare](https://emergent3.com/healthcare) - [Pricing](https://emergent3.com/pricing) - Resources Show submenu for Resources - [Blog](https://emergent3.com/blog) - [Company](https://emergent3.com/about-us/) Open main navigation Close main navigation - [Home](https://emergent3.com/) - Features Show submenu for Features - [Alert](https://emergent3.com/alert) - [Check In](https://emergent3.com/checkin) - [Smart Maps](https://emergent3.com/smartmap) - [Chat](https://emergent3.com/chat) - [Reunification](https://emergent3.com/reunification) - [Reports](https://emergent3.com/report) - Who we serve Show submenu for Who we serve - [Local Government](https://emergent3.com/government) - [Hospitals & Healthcare](https://emergent3.com/healthcare) - [Pricing](https://emergent3.com/pricing) - Resources Show submenu for Resources - [Blog](https://emergent3.com/blog) - [Company](https://emergent3.com/about-us/) - English Show submenu for translations Hello. How can we help you? - There are no suggestions because the search field is empty. 1. [Help Center](https://help.emergent3.com/?hsLang=en) 2. [Notifications & Alerts](https://help.emergent3.com/notifications-alerts?hsLang=en) 3. [Mobile Notifications](https://help.emergent3.com/notifications-alerts?hsLang=en#mobile-notifications) February 12, 2026 # Android Notifications 🤖 ## Android offers great flexibility, but that can sometimes interfere with critical alerts. Use the steps below to make sure your device receives all E3 notifications reliably. If you don't have the correct device configurations, you will see messages pop up as you open the E3 App. Follow the steps below to fix these to make sure your device will receive critical notifications during an emergency. ### Watch this video to configure your Android settings 👇   ### Jump to Section [Allowing Notifications](https://help.emergent3.com/android-notifications#allowing-notifications) [Allowing Alerts to Bypass your Do-Not-Disturb Settings](https://help.emergent3.com/android-notifications#Bypass-your-Do-Not-Disturb-Settings) [Disabling Battery Optimization for E3](https://help.emergent3.com/android-notifications#Disabling-Battery-Optimization-for-E3) [Enabling Unrestricted Battery Usage](https://help.emergent3.com/android-notifications#Enabling-Unrestricted-Battery-Usage) [Allowing E3 to Display Crucial Information Over Other Apps](https://help.emergent3.com/android-notifications#Display-Crucial-Information-Over-Other-apps)   --- ### Allowing Notifications If E3 isn’t allowed to show notifications, you’ll see a prompt when you open the app. Tap **Allow** to give it permission.. ![](https://help.emergent3.com/hs-fs/hubfs/Knowledge%20Base%20Import/3-png-1-Oct-06-2025-06-30-25-6885-PM.png?width=333&height=740&name=3-png-1-Oct-06-2025-06-30-25-6885-PM.png) --- ### Allowing Alerts to Bypass your Do-Not-Disturb Settings You might see a message asking you to allow notifications to bypass Do Not Disturb. - Tap **Ok**, then go to **Emergent3** in your settings. - Toggle **Allow Do Not Disturb** on. - When prompted, tap **Allow** again. ![](https://help.emergent3.com/hs-fs/hubfs/Knowledge%20Base%20Import/4%207-png-Oct-06-2025-06-30-13-7704-PM.png?width=338&height=275&name=4%207-png-Oct-06-2025-06-30-13-7704-PM.png) Or, you can follow the instructions in the animation below. ![](https://help.emergent3.com/hs-fs/hubfs/Knowledge%20Base%20Import/ezgif-com-animated-gif-maker-gif-Sep-16-2024-02-23-52-1847-PM-Oct-06-2025-06-30-17-1027-PM.gif?width=333&height=740&name=ezgif-com-animated-gif-maker-gif-Sep-16-2024-02-23-52-1847-PM-Oct-06-2025-06-30-17-1027-PM.gif)   --- ### Disabling Battery Optimization for E3 GOOGLE **PIXEL** USERS will need to turn on " **allow"** or " **unrestricted"** under the battery optimization menu. If you don't have the E3 app disabled for battery optimization in your settings, you will see the message below. ![](https://help.emergent3.com/hs-fs/hubfs/Knowledge%20Base%20Import/10-png-Oct-06-2025-06-30-11-5998-PM.png?width=338&height=273&name=10-png-Oct-06-2025-06-30-11-5998-PM.png) Tap **Ok** \> Tap **Not Optimized** \> Tap **All Apps** \> Look for and Tap **Emergent3** \> Tap **Do Not Optimize** Or, follow the instructions in the animation below. ![](https://help.emergent3.com/hs-fs/hubfs/Knowledge%20Base%20Import/ezgif-com-animated-gif-maker%20(1)-gif-3-Oct-06-2025-06-30-19-8152-PM.gif?width=333&height=740&name=ezgif-com-animated-gif-maker%20(1)-gif-3-Oct-06-2025-06-30-19-8152-PM.gif)   --- ### Enabling Unrestricted Battery Usage If you're using the E3 app on your Google Pixel and want to ensure it runs without battery restrictions in the background, follow these simple steps: Go to **App battery usage** \> click on **Emergent 3** \> **Allow background usage** \> set to **on** and click on it \> Set to **unrestricted** Or, follow the instructions in the animation below. ![](https://help.emergent3.com/hs-fs/hubfs/Knowledge%20Base%20Import/a5tvvm-gif-Oct-06-2025-06-30-18-1386-PM.gif?width=236&height=500&name=a5tvvm-gif-Oct-06-2025-06-30-18-1386-PM.gif) --- ### Allowing E3 to Display Crucial Information Over Other Apps The next message will ask you to **allow E3 to display crucial information on top of other apps** in the settings. ![](https://help.emergent3.com/hs-fs/hubfs/Knowledge%20Base%20Import/15-png-Oct-06-2025-06-30-14-8698-PM.png?width=338&height=293&name=15-png-Oct-06-2025-06-30-14-8698-PM.png) Tap **Ok** \> Tap **All** \> Look for and Tap **Emergent3** \> Toggle **on** the **Display Over Other Apps** switch. Or, follow the instructions in the animation below. ![](https://help.emergent3.com/hs-fs/hubfs/Knowledge%20Base%20Import/ezgif-com-animated-gif-maker%20(2)-gif-2-Oct-06-2025-06-30-16-0703-PM.gif?width=333&height=740&name=ezgif-com-animated-gif-maker%20(2)-gif-2-Oct-06-2025-06-30-16-0703-PM.gif)   --- --- ### Need more help? ### 💬 Chat with us. Click the chat icon in the bottom-right corner of this page to connect with our team instantly. ### ✉️ Email us. You can also send us an email at [help@emergent3.com](mailto:help@emergent3.com). - [Getting Started](https://help.emergent3.com/getting-started?hsLang=en#main-content) - [General Onboarding](https://help.emergent3.com/getting-started?hsLang=en#general-onboarding) - [Account Setup & Login](https://help.emergent3.com/getting-started?hsLang=en#account-setup-login) - [Installing E3](https://help.emergent3.com/getting-started?hsLang=en#installing-e3) - [IT Resources and Tech Setup](https://help.emergent3.com/it-resources-and-tech-setup?hsLang=en) - [E3 App User Guide](https://help.emergent3.com/e3-app-user-guide?hsLang=en) - [Plans & People Management](https://help.emergent3.com/plans-people-management?hsLang=en#main-content) - [Plans & Locations](https://help.emergent3.com/plans-people-management?hsLang=en#plans-locations) - [User & Role Management](https://help.emergent3.com/plans-people-management?hsLang=en#user-role-management) - [Notifications & Alerts](https://help.emergent3.com/notifications-alerts?hsLang=en#main-content) - [Mobile Notifications](https://help.emergent3.com/notifications-alerts?hsLang=en#mobile-notifications) - [Desktop Notifications](https://help.emergent3.com/notifications-alerts?hsLang=en#desktop-notifications) - [Notification Troubleshooting](https://help.emergent3.com/notifications-alerts?hsLang=en#notification-troubleshooting) - [Troubleshooting & Maintenance](https://help.emergent3.com/troubleshooting-maintenance?hsLang=en#main-content) - [App Updates & Maintenance](https://help.emergent3.com/troubleshooting-maintenance?hsLang=en#app-updates-maintenance) - [Login & Account Issues](https://help.emergent3.com/troubleshooting-maintenance?hsLang=en#login-account-issues) - [System Issues](https://help.emergent3.com/troubleshooting-maintenance?hsLang=en#system-issues) - [Alerts & Incident Management](https://help.emergent3.com/alerts-incident-management?hsLang=en#main-content) - [Alert Creation & Management](https://help.emergent3.com/alerts-incident-management?hsLang=en#alert-creation-management) - [Responding to Alerts](https://help.emergent3.com/alerts-incident-management?hsLang=en#responding-to-alerts) - [Alert Logs & Reports](https://help.emergent3.com/alerts-incident-management?hsLang=en#alert-logs-reports) - [Admin & Portal Tools](https://help.emergent3.com/admin-portal-tools?hsLang=en#main-content) - [Advanced Configuration](https://help.emergent3.com/admin-portal-tools?hsLang=en#advanced-configuration) - [Communication & Chat](https://help.emergent3.com/communication-chat?hsLang=en#main-content) - [Chat Messaging](https://help.emergent3.com/communication-chat?hsLang=en#chat-messaging) - [Integrations & Single Sign-On (SSO)](https://help.emergent3.com/integrations-single-sign-on-sso?hsLang=en#main-content) - [Third-Party Integrations](https://help.emergent3.com/integrations-single-sign-on-sso?hsLang=en#third-party-integrations) - [Single Sign-On (SSO) Configuration](https://help.emergent3.com/integrations-single-sign-on-sso?hsLang=en#single-sign-on-sso-configuration) - Core Features - [Alert](https://emergent3.com/alert) - [Check in](https://emergent3.com/checkin) - [Smart Map](https://emergent3.com/smartmap) - [Chat](https://emergent3.com/chat) - [Report](https://emergent3.com/report) - Company - [About](https://emergent3.com/about-us/) - [Contact](https://emergent3.com/contact-us) - [Customer Stories](https://emergent3.com/case-studies) - [E3 vs Raptor Technologies](https://emergent3.com/e3-vs-raptor-technologies) - Legal Policy - [Privacy Policy](https://emergent3.com/privacy) - [Terms of Service](https://emergent3.com/terms-of-service) - [Help Center](https://help.emergent3.com/) [![Chill listening crop-3](https://help.emergent3.com/hs-fs/hubfs/E3.logo.black.png?width=35&height=39&name=E3.logo.black.png "Chill listening crop-3")](https://emergent3.com?hsLang=en) Emergent3.com - Help Center Copyright © 2025, Emergent 3 ```json { "@context" : "https://schema.org", "@type" : "VideoObject", "contentUrl" : "https://21765694.fs1.hubspotusercontent-na1.net/hubfs/21765694/E3_%20Android%20Notification%20Setup%20Guide.mp4", "dateModified" : "2024-04-22T23:06:28.047Z", "duration" : "PT1M49S", "height" : 1920, "name" : "E3_ Android Notification Setup Guide", "thumbnailUrl" : "https://21765694.fs1.hubspotusercontent-na1.net/hubfs/21765694/E3_%20Android%20Notification%20Setup%20Guide.mp4/medium.jpg", "uploadDate" : "2024-04-22T23:06:28.041Z", "width" : 1080 } ```