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E3 Application - MDM Deployment Guide for Microsoft Intune

This guide provides instructions for deploying the E3 Application via Microsoft Intune as a Line-of-Business (LoB) app.

Microsoft Intune: https://www.microsoft.com/en-us/security/business/microsoft-intune
E3 Application MSI: https://e3-apps.s3.us-west-2.amazonaws.com/Emergent3+4.0.0.msi


Deployment Steps

1. Navigate to Apps in Intune

In the Microsoft Intune admin center, go to:
Apps > Windows

2. Create a New App

  • Click on Create

3. Select App Type

  • From the Select app type dropdown, choose Line-of-business app
  • Click Select

4. Upload App Package File

  • Click on Select app package file
  • Click the folder icon to browse for your application package
  • Upload the E3Application.msi file
  • Once uploaded, click OK

5. Configure App Information

In the App information section, enter the following:

  • Name: Emergent3
  • Description: Emergent3
  • Publisher: Emergent3

In the Command-line arguments field, enter:
/quiet /norestart /l*v "C:\ProgramData\Logs\E3_install.log"

Click Next

6. Configure Assignments

In the Assignments tab, define how the app will be distributed:

  • Required: The app will be automatically installed for assigned users/devices
  • Available for enrolled devices: Users can install the app from the Company Portal
  • Uninstall: The app will be removed from assigned users/devices if already installed

Configure assignments according to your organization’s needs.
Click Next

7. Review and Create

In the Review + Create tab:

  • Review all settings
  • Verify app information and command-line arguments
  • If everything is correct, click Create


Installation Parameters

  • /quiet – Silent installation (no user interaction)
  • /norestart – Prevents automatic restart
  • /l*v – Creates a detailed installation log

Common Installation Issues

Issue 1: Installation Fails with Error 1603

Symptoms: Generic installation failure
Solutions:

  • Check installation log for specific error details
  • Ensure the device has at least 500MB of free disk space

Verify Windows Installer service is running:
sc query msiserver  

sc start msiserver

  • Run installation with elevated privileges

Clear Windows Installer cache:

%windir%\system32\msiexec.exe /unregister  

%windir%\system32\msiexec.exe /regserver


Issue 2: Error 1618 - Another Installation in Progress

Symptoms: Installation blocked by another installer
Solutions:

  • Wait for other installations to complete

Restart Windows Installer service:

net stop msiserver  

net start msiserver

  • Check for stuck installer processes in Task Manager
  • Reboot the device if needed


Issue 3: Error 1639 - Invalid Command Line Argument

Symptoms: Incorrect msiexec parameters
Solutions:

  • Verify command line syntax

Use the correct format:

msiexec /i "path\to\file.msi" /quiet

  • Ensure file path has no special characters
  • Enclose file paths with spaces in quotes


Issue 4: Application Not Starting After Installation

Symptoms: Installation succeeds, but the app does not launch
Solutions:

  • Check Windows Event Viewer for app errors
  • Verify all dependencies are installed:

    • .NET Framework (version X.X)
    • Visual C++ Redistributables
    • Windows Updates
    • Run the app once as administrator:

      runas /user:Administrator "C:\Program Files\E3Application\E3App.exe"
  • Check antivirus exclusions

Issue 5: Add the Application to Windows Startup

Symptoms: Installation succeeds, but the app does not launch when Windows is started
Solutions: To launch the E3 Application automatically on user login, follow these steps:

Using Task Manager:

  1. Right-click on the Start button and select Task Manager
  2. Go to the Startup tab
  3. If the E3 Application appears in the list:
    • Right-click it and click Enable
  4. If it does not appear:
    • Click Run new task
    • Select the E3 Application
    • Click Ok

Note: The default path to E3 Application is “C:\Program Files\Emergent3\Emergent3.exe”.

This ensures the E3 Application will launch automatically every time the user logs in.


Pre-Installation Requirements

System Requirements

  • Windows 10/11 (64-bit)
  • Minimum 4GB RAM
  • Minimum 500MB free disk space
  • Administrator privileges
  • Active internet connection (for license validation)

Deploying the Uninstall Script via Microsoft Intune

To deploy the above script using Microsoft Intune:

Step 1: Save the Script File

  1. Open Notepad or any text editor.
  2. Paste the script into the file:

Get-WmiObject -Class Win32_Product | Where-Object { $_.Name -eq "Emergent3" } | ForEach-Object {

    $_.Uninstall()

}

Save the file with the extension .ps1, for example: Uninstall-Emergent3.ps1

 Ensure the file is saved with a .ps1 extension, not .txt.


Step 2: Upload to Intune

  1. Open the Microsoft Intune Admin Center.
  2. Navigate to:
    Devices > Scripts and remediations > Add > Windows 10 and later > PowerShell
  3. Upload the .ps1 script you created.
  4. Configure the script settings:

    • Run this script using the logged on credentials: No
    • Enforce script signature check: No
    • Run script in 64-bit PowerShell Host: Yes
  5. Assign the script to the target device group(s).
  6. Review and finish the deployment.

    The script will be executed on the assigned devices the next time they check in with Intune (usually within a few hours).




    Important Notice

    • Automatic Restart: The system may automatically reboot after the uninstallation, depending on how the application was originally installed.
    • It is recommended to notify users and ensure they save their work before running this script.
    • If deploying via Microsoft Intune, make sure your configuration allows for system restarts or that users are informed in advance.