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E3 Workspace Dashboard & Manage Workspace (In-App Admin Portal)

E3’s new Workspace Dashboard and Manage Workspace features give admins full visibility and control over their organization’s E3 adoption, user activity, and integrations, all directly within the app.

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Workspace Dashboard

Manage Workspace (In-App Admin Portal)

Group Admin vs Workspace Admin

 


Workspace Dashboard

The Dashboard provides an at-a-glance overview of your organization’s E3 rollout and adoption. Here’s what you can do:

Key Metrics:

  • Total Active Users - See how many users are actively using E3.

  • Registered Devices - Track the number of devices connected to your workspace.

  • Most Common Alerts Sent - Identify which alerts are being triggered most frequently.

  • Average Response Times - Monitor how quickly your users respond to alerts.

 

Red Flags & Recommendations:

E3 helps you identify potential issues so you can take action:

  • Outdated Apps - Quickly send reminders to users who need to update their E3 app. 

  • Unverified Users - Send a friendly reminder to users who have been invited but haven’t created their accounts.
  • No Activity in the Last 90 Days - Ensure users are active and ready for your next drill.

You can send reminders individually or blast a notification to all users from the Dashboard. Sent reminders are logged, showing who sent them and when.

 

Active Integrations:

  • See all active integrations (now called Power-Ups) and monitor data flowing through them.


 

Manage Workspace (In-App Admin Portal)

The Manage Workspace feature allows admins to manage users, groups, alert types, and integrations, all without leaving the app.

Key Features:

  • Workspace Admin Management – Add or remove workspace admins who have full access to the Dashboard and Manage Workspace portal.

  • User Management – Filter users by verification status, groups, or activity level. Update roles and permissions directly from the portal.

  • Group Management – Create, edit, or remove groups within your workspace.

  • External Relations – Manage relationships with first responders or other external users who receive alerts.

  • Power-Ups – Set up integrations such as Google Sync, rostering, and multi-alerts for a seamless experience.

The portal is designed to be self-service, so your workspace admins can handle user and integration management without needing additional support.


 

Group Admin vs Workspace Admin

Role Access & Permissions
Group Admin
  • Can manage users and settings within specific groups only. Cannot access the full dashboard or organization-wide settings.

  • A Group Admin can only see their assigned group.

  • Access flow: 
    Group Settings > Group Dashboard/Manage.

Workspace Admin
  • Full access to the Dashboard, Manage Workspace portal, and all organization-wide settings.

  • Can add/remove other workspace admins, manage all groups, alert types, and integrations.

  • Access flow:
    Group List > Dashboard Icon > Dashboard/Manage.

Workspace Admins have organization-wide oversight, while Group Admins are focused on managing individual groups.