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General Setup and Onboarding FAQs

This article will highlight the onboarding stages: Start, Kickoff Call, Admin Training and Staff Training

Stage 1 - Start your engines 🏁

- After signing, you’ll get a kickoff email with the onboarding timeline and links.
- Please send your building floor plans and emergency operating manuals ahead of the kickoff.

Frame 8 Sample Emergency Plan Screenshot

Example: Floor plan (left) emergency manual (right)

 

Stage 2 - Kickoff Call 🏈 (Week 1)

– One meeting with your account manager to map buildings, lots, etc.

Attendees: Admin team, principals, managers, IT director, etc.

Where: Google or Zoom

Duration: 15-20min.

 

Stage 3 - Admin Training 🖥️ (Week 2)

– Train-the-trainer session so your admin team becomes E3 experts.

Attendees: Admin team, principals, managers, IT director, etc.

Where: Google or Zoom

Duration: 45-60min.

 

Stage 4 - Staff Training 🎉 (Weeks 3-4)

– Group session (often during an all-staff meeting) to onboard all users.

Attendees: Admin, employees, support, auxiliary, etc

Where: Google or Zoom

Duration: 30-45min.