How to Configure E3 and Vivi for Your Organization
One-way integration E3 ---> Vivi
Open the Workspace Dashboard
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Click the hamburger menu icon in the top-left corner of the app.
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Select Dashboard next to your organization name.
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Click Manage to open the admin portal.

Navigate to PowerUps
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From the admin portal, click PowerUps.
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Locate Webhooks and select Settings.

- Choose Vivi from the list of available webhook integrations.

Configure the Vivi Webhook in E3
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Paste the Vivi API Key into the field. This is for all Vivi locations and services, location IDs will be collected in later steps.

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Next Enable the Group and click the drop down menu. Then paste the Location ID into the field. Do this for all groups you'd like to enable.

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Paste the Alert ID to the corresponding Alert Type in E3. This need to be done at the group level within each group drop down.

Validate the Integration
Send a Test Alert
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If you would like we can create a test group or sandbox group in E3 and point the location ID to this environment, so you can rest assured and test it all you want 🤓 Just reach out to help@emergent3.com
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The integration is one-way. E3 sends an alert (trigger) and Vivi screens are activated.
Need more help?
💬 Chat with us.
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✉️ Email us.
You can also send us an email at help@emergent3.com.