Skip to content
English
  • There are no suggestions because the search field is empty.

How to Configure E3 and Vivi for Your Organization

One-way integration  E3 ---> Vivi

Open the Workspace Dashboard

  1. Click the hamburger menu icon in the top-left corner of the app.

  2. Select Dashboard next to your organization name.

  3. Click Manage to open the admin portal.

 

Navigate to PowerUps

  1. From the admin portal, click PowerUps.

  2. Locate Webhooks and select Settings.

  3. Choose Vivi from the list of available webhook integrations.



Configure the Vivi Webhook in E3

  1. Paste the Vivi API Key into the field. This is for all Vivi locations and services, location IDs will be collected in later steps.
    Screenshot 2025-12-17 at 2.56.37 PM

  2. Next Enable the Group and click the drop down menu. Then paste the Location ID into the field. Do this for all groups you'd like to enable. 




  3. Paste the Alert ID to the corresponding Alert Type in E3. This need to be done at the group level within each group drop down. 

    Screenshot 2025-12-17 at 2.56.44 PM

     


Validate the Integration

Send a Test Alert

  1. If you would like we can create a test group or sandbox group in E3 and point the location ID to this environment, so you can rest assured and test it all you want 🤓  Just reach out to help@emergent3.com

  2. The integration is one-way. E3 sends an alert (trigger) and Vivi screens are activated. 


 

Need more help?

💬 Chat with us.

Click the chat icon in the bottom-right corner of this page to connect with our team instantly.

✉️ Email us.

You can also send us an email at help@emergent3.com.