Skip to content
English
  • There are no suggestions because the search field is empty.

How to Send a Multi-Alert

Multi-Alert allows you to send the same alert to multiple groups at the same time. This feature is ideal for organizations with multiple locations or departments that may need to receive the same alert simultaneously.

What Is Multi-Alert?

Multi-Alert lets you:

  • Send one alert to multiple groups at once

  • Trigger alerts across multiple locations simultaneously

  • Manage each triggered alert individually after sending

Only workspace-level alert types can be sent as a Multi-Alert. Group-specific alert types are not available for Multi-Alert.

Important Permissions Information

  • Users can send a Multi-Alert to any group they are a member of.

  • If a staff member belongs to multiple groups, they can send Multi-Alerts to those groups.

  • Administrators who belong to all groups can send Multi-Alerts to all groups.

Be sure to consider group memberships when deciding who should have access to this feature.

How to Send a Multi-Alert

Follow the steps below to send a Multi-Alert:

Step 1: Start a Multi-Alert

  1. From your dashboard, select Send Multi-Alert.


 

Multi-Alerts must be sent from this dropdown menu. They cannot be sent from the regular Alerts page.

Step 2: Select Groups

  1. Choose the groups you want to send the alert to.

  2. Click Send Multi-Alert to continue.

Step 3: Select Alert Type

  1. Choose from the available workspace-level alert types.

  2. Select the alert type you want to send (e.g., Lockdown).

  3. Click Next.

Note: Group-specific alert types will not appear in this list.

Step 4: Confirm Alert Details

Before sending, you will be asked to:

  • Confirm the selected groups

  • Choose whether to send the alert internally or externally

  • Confirm whether you are sending a live alert or a drill

Review your selections carefully, once confirmed, click Send.

Once sent:

  • Separate active alerts will be created for each selected group/location.

  • You can toggle between active alerts to manage them individually.

  • Each alert operates independently after being triggered.

Step 5: Select Location & Safety Status

After sending, you may be prompted to:

  • Select your location

  • Indicate whether you are Safe or Unsafe

Step 6: Manage Active Alerts

Once sent, separate active alerts will be created for each selected group/location.

You can:

  • Toggle between active alerts

  • Manage each alert individually

  • End alerts separately as needed


  • Any user can send a Multi-Alert to groups they are part of.

  • Staff members in multiple groups can send Multi-Alerts to those groups.

  • Administrators typically have access to send to all groups.

 

Need more help?

💬 Chat with us.

Click the chat icon in the bottom-right corner of this page to connect with our team instantly.

✉️ Email us.

You can also send us an email at help@emergent3.com.