--- title: Managing Notifications description: E3 allows you to customize how, when, and which alerts you receive. From your Notifications settings, you can manage your delivery methods, notification schedule, vacation settings, and group subscriptions. --- [Skip to content](https://help.emergent3.com/managing-notifications#main-content) English Show submenu for translations [![E3.logo.black](https://help.emergent3.com/hubfs/E3.logo.black.svg)](https://www.emergent3.com?hsLang=en) - [Home](https://emergent3.com/) - Features Show submenu for Features - [Alert](https://emergent3.com/alert) - [Check In](https://emergent3.com/checkin) - [Smart Maps](https://emergent3.com/smartmap) - [Chat](https://emergent3.com/chat) - [Reunification](https://emergent3.com/reunification) - [Reports](https://emergent3.com/report) - Who we serve Show submenu for Who we serve - [Local Government](https://emergent3.com/government) - [Hospitals & Healthcare](https://emergent3.com/healthcare) - [Pricing](https://emergent3.com/pricing) - Resources Show submenu for Resources - [Blog](https://emergent3.com/blog) - [Company](https://emergent3.com/about-us/) Open main navigation Close main navigation - [Home](https://emergent3.com/) - Features Show submenu for Features - [Alert](https://emergent3.com/alert) - [Check In](https://emergent3.com/checkin) - [Smart Maps](https://emergent3.com/smartmap) - [Chat](https://emergent3.com/chat) - [Reunification](https://emergent3.com/reunification) - [Reports](https://emergent3.com/report) - Who we serve Show submenu for Who we serve - [Local Government](https://emergent3.com/government) - [Hospitals & Healthcare](https://emergent3.com/healthcare) - [Pricing](https://emergent3.com/pricing) - Resources Show submenu for Resources - [Blog](https://emergent3.com/blog) - [Company](https://emergent3.com/about-us/) - English Show submenu for translations Hello. How can we help you? - There are no suggestions because the search field is empty. 1. [Help Center](https://help.emergent3.com/?hsLang=en) 2. [E3 App User Guide](https://help.emergent3.com/e3-app-user-guide?hsLang=en) September 21, 2026 # Managing Notifications ## E3 allows you to customize how, when, and which alerts you receive. ### Jump to Section [Delivery Channel](https://help.emergent3.com/managing-notifications#delivery-channels) [Notification Schedule](https://help.emergent3.com/managing-notifications#notification-schedules) [Group Subscriptions](https://help.emergent3.com/managing-notifications#group-subscriptions) --- #### Access Notification Settings  1. Log in to your E3 account.  2\. Go to your **Profile** **![](https://help.emergent3.com/hs-fs/hubfs/image-png-Sep-21-2026-06-27-18-1027-PM.png?width=467&height=357&name=image-png-Sep-21-2026-06-27-18-1027-PM.png)  ![](https://help.emergent3.com/hs-fs/hubfs/image-png-Sep-21-2026-09-16-47-1822-PM.png?width=217&height=460&name=image-png-Sep-21-2026-09-16-47-1822-PM.png)** 3\. Select **Notifications**.  **![](https://help.emergent3.com/hs-fs/hubfs/image-png-Sep-21-2026-09-46-17-2549-PM.png?width=466&height=318&name=image-png-Sep-21-2026-09-46-17-2549-PM.png) ![](https://help.emergent3.com/hs-fs/hubfs/image-png-Sep-21-2026-09-18-01-2572-PM.png?width=226&height=486&name=image-png-Sep-21-2026-09-18-01-2572-PM.png)** 4\. Under **Notification Settings**, you can manage: - **Delivery Channels** - **Notification Schedule** - **Group Subscription** ![](https://help.emergent3.com/hs-fs/hubfs/image-png-Sep-21-2026-09-43-10-5333-PM.png?width=476&height=443&name=image-png-Sep-21-2026-09-43-10-5333-PM.png) ![](https://help.emergent3.com/hs-fs/hubfs/image-png-Sep-21-2026-09-44-43-8757-PM.png?width=211&height=441&name=image-png-Sep-21-2026-09-44-43-8757-PM.png)     --- ### Delivery Channels **Delivery Channels** are the methods E3 uses to notify you when an alert or drill is activated. ![](https://help.emergent3.com/hs-fs/hubfs/image-png-Sep-21-2026-09-42-19-9399-PM.png?width=461&height=396&name=image-png-Sep-21-2026-09-42-19-9399-PM.png) ![](https://help.emergent3.com/hs-fs/hubfs/image-png-Sep-21-2026-09-20-00-0801-PM.png?width=229&height=479&name=image-png-Sep-21-2026-09-20-00-0801-PM.png) You can manage how you want to receive notifications by enabling the available delivery channels. **1. Push Notification**  **Push Notification** is the standard notification you receive through the E3 app when an alert is activated. Push notifications are **automatically enabled for all users and cannot be disabled**. This ensures that users receive the standard E3 alert notification through the app. ![](https://help.emergent3.com/hs-fs/hubfs/image-png-Sep-21-2026-06-35-14-4211-PM.png?width=472&height=362&name=image-png-Sep-21-2026-06-35-14-4211-PM.png)![](https://help.emergent3.com/hs-fs/hubfs/image-png-Sep-21-2026-09-21-16-1178-PM.png?width=224&height=479&name=image-png-Sep-21-2026-09-21-16-1178-PM.png)   **2. Email**  When **Email** is enabled, you will receive an email notification whenever an alert is activated within your organization.  ![](https://help.emergent3.com/hs-fs/hubfs/image-png-Sep-21-2026-06-37-08-4911-PM.png?width=464&height=355&name=image-png-Sep-21-2026-06-37-08-4911-PM.png)![](https://help.emergent3.com/hs-fs/hubfs/image-png-Sep-21-2026-09-21-59-5929-PM.png?width=233&height=498&name=image-png-Sep-21-2026-09-21-59-5929-PM.png)   E3 alert notification emails will be sent from: [**no-reply@emergent3.com**](mailto:no-reply@emergent3.com) **![](https://help.emergent3.com/hs-fs/hubfs/image-png-Sep-21-2026-06-39-03-0032-PM.png?width=670&height=306&name=image-png-Sep-21-2026-06-39-03-0032-PM.png)** **Tip:** If you are not seeing E3 alert emails in your inbox, check your spam or junk folder and make sure emails from [**no-reply@emergent3.com**](mailto:no-reply@emergent3.com) are allowed.   **3. Text Message**   When **Text Message** is enabled, you can receive alert notifications through SMS.  ![](https://help.emergent3.com/hs-fs/hubfs/image-png-Sep-21-2026-06-41-54-2058-PM.png?width=450&height=354&name=image-png-Sep-21-2026-06-41-54-2058-PM.png)![](https://help.emergent3.com/hs-fs/hubfs/image-png-Sep-21-2026-09-22-51-8707-PM.png?width=244&height=520&name=image-png-Sep-21-2026-09-22-51-8707-PM.png) To enable text message notifications: 1. Enter your **phone number**, then click **Send Code**.  ![](https://help.emergent3.com/hs-fs/hubfs/image-png-Sep-21-2026-06-43-01-0103-PM.png?width=424&height=332&name=image-png-Sep-21-2026-06-43-01-0103-PM.png)![](https://help.emergent3.com/hs-fs/hubfs/image-png-Sep-21-2026-09-25-34-3757-PM.png?width=195&height=415&name=image-png-Sep-21-2026-09-25-34-3757-PM.png) 2\.  A **6-digit verification code** will be sent to your phone number.  ![](https://help.emergent3.com/hs-fs/hubfs/image-png-Sep-21-2026-06-44-55-0328-PM.png?width=464&height=355&name=image-png-Sep-21-2026-06-44-55-0328-PM.png)![](https://help.emergent3.com/hs-fs/hubfs/image-png-Sep-21-2026-09-26-36-9492-PM.png?width=208&height=439&name=image-png-Sep-21-2026-09-26-36-9492-PM.png) 3\.  Enter the verification code, then click **Verify** and turn on **Text Messages**.  ![](https://help.emergent3.com/hs-fs/hubfs/image-png-Sep-21-2026-06-47-08-6021-PM.png?width=467&height=382&name=image-png-Sep-21-2026-06-47-08-6021-PM.png)   Once your phone number is verified and **Text Messages** is enabled as a delivery channel, you will receive an **SMS** whenever an alert is activated for a school or building you are subscribed to. ![](https://chat.google.com/u/0/api/get_attachment_url?url_type=FIFE_URL&content_type=image%2Fpng&attachment_token=ABLWXTeP8c%2Fv7DVafyj%2FLdIyGfYv6eNk0vyrlXBTShT0mqiEGmIDdOQkz5bD9kgq8MQElu8Qjchu1a8I49zMIV0IB0utJhnP%2FpWF3lFuaqKlRTAO6yAfekFc1TEIMBQwwRhIrPxAnjWPMpkhQx2edja%2Brgo%2FqGYht0orZvboUHw5US8SDFwMZu%2BT2mtLbESpT%2FAH%2F92tGjzIi5%2BQglSpUu15rrwCwNC4Edij%2FPSBLTuyXg87PnrUcDRF8QxvfICgTvufgAlWHoCaNbX4un3Dr6KRuB7t7SYbwYKbc35o2%2Bj8fmpGQx%2BL84YqMnYMYyj9ECM%2FuHAh9rdNSV2z3atjdwhE7OFfo1RHtUHf69obH0itLc49Siy1x2iX4q01dB3jTMDK%2F37EoA5bNpq5aVDqZXA9vpPKJdriiLTapF4BOLBLjYzO12xhWmKOqWtFObqPdLOSmirVY%2BQmGTJIuNeD3PU0UPWVE9LfDGjTgNYbU00%2Bw6BQSg7eZ3DW6e3YYPamAVBSzHuc3bRzAjcEp%2BMSsIgIR94Q5vzXNGUKN2f%2BSnTMORxNP12g7FcIQ5wwuQn02uvKPC6Qup0LqctDVXbc5Di9iH5Wh5pMkoPHs33eIc8M1FukcdgAwF%2BJOYdDunLK94sd5vDzBUtvfgWH%2B3AgJbmLG%2BNE5a7Cjv87lr6D5NrryNU8jwbDTg%3D%3D&allow_caching=true&sz=w512)  ---   ### Notification Schedule The **Notification Schedule** allows you to control the days and times when you receive notifications. When enabled, you can choose specific **days and times** during which you want to receive alert notifications. 1\. Enable **Notification Schedule**  2\. Click the dropdown next to **Days & times**  ![](https://help.emergent3.com/hs-fs/hubfs/image-png-Sep-21-2026-06-54-16-2694-PM.png?width=433&height=365&name=image-png-Sep-21-2026-06-54-16-2694-PM.png) ![](https://help.emergent3.com/hs-fs/hubfs/image-png-Sep-21-2026-09-27-46-6916-PM.png?width=253&height=533&name=image-png-Sep-21-2026-09-27-46-6916-PM.png)   3\. Select the specific days and time range when you want to receive notifications. ![](https://help.emergent3.com/hs-fs/hubfs/image-png-Sep-21-2026-06-53-14-6434-PM.png?width=450&height=380&name=image-png-Sep-21-2026-06-53-14-6434-PM.png) ![](https://help.emergent3.com/hs-fs/hubfs/image-png-Sep-21-2026-09-28-29-0722-PM.png?width=249&height=529&name=image-png-Sep-21-2026-09-28-29-0722-PM.png) Your notification schedule applies to the notifications you receive through your enabled delivery channels.  **Note:** Notification Schedule availability may depend on your role and whether the setting has been enabled for you by an administrator or leadership team.  #### Vacation The **Vacation** setting allows you to temporarily pause notifications when you are away, such as during vacation, leave, or other extended periods when you do not want to receive E3 notifications. Use this option when you want to temporarily stop receiving E3 notifications during your time away. 1\. Turn on the **Pause All Notifications** toggle. ![](https://help.emergent3.com/hs-fs/hubfs/image-png-Sep-21-2026-07-00-39-7419-PM.png?width=442&height=317&name=image-png-Sep-21-2026-07-00-39-7419-PM.png)  ![](https://help.emergent3.com/hs-fs/hubfs/image-png-Sep-21-2026-09-32-55-2367-PM.png?width=240&height=508&name=image-png-Sep-21-2026-09-32-55-2367-PM.png) 2\. Review the warning message explaining that notifications will be paused. 3\. If you want to continue, click **Turn On Anyway** to confirm.  ![](https://help.emergent3.com/hs-fs/hubfs/image-png-Sep-21-2026-07-02-30-5921-PM.png?width=465&height=329&name=image-png-Sep-21-2026-07-02-30-5921-PM.png) ![](https://help.emergent3.com/hs-fs/hubfs/image-png-Sep-21-2026-09-29-21-3140-PM.png?width=231&height=491&name=image-png-Sep-21-2026-09-29-21-3140-PM.png)   4\. Set a Custom Vacation Period  You can customize your vacation settings by entering a **start date** and **end date**.  ![](https://help.emergent3.com/hs-fs/hubfs/image-png-Sep-21-2026-09-34-26-8517-PM.png?width=465&height=386&name=image-png-Sep-21-2026-09-34-26-8517-PM.png) ![](https://help.emergent3.com/hs-fs/hubfs/image-png-Sep-21-2026-09-35-37-4922-PM.png?width=234&height=495&name=image-png-Sep-21-2026-09-35-37-4922-PM.png) E3 will pause your notifications during the selected period and resume them after the vacation period ends. This allows you to set your vacation dates in advance without having to manually change your notification settings when you leave or return. ---   ### Group Subscription **Group Subscription** allows you to choose which alerts you receive from each group you are a member of. If you belong to multiple schools, buildings, or groups within your organization, you can manage which groups you want to receive notifications from. This helps you receive alerts that are relevant to the locations you are responsible for while limiting notifications from other groups. For example, if you are a member of multiple school groups, you can choose to receive notifications from one school while not subscribing to notifications from another. **To manage your group subscriptions:**  1\.From your **Profile \> Notifications,** select **Group Subscription** **![](https://help.emergent3.com/hs-fs/hubfs/image-png-Sep-21-2026-07-11-24-0976-PM.png?width=476&height=416&name=image-png-Sep-21-2026-07-11-24-0976-PM.png) ![](https://help.emergent3.com/hs-fs/hubfs/image-png-Sep-21-2026-09-37-11-9358-PM.png?width=212&height=447&name=image-png-Sep-21-2026-09-37-11-9358-PM.png)** 2\. Review the groups available to you.  ![](https://help.emergent3.com/hs-fs/hubfs/image-png-Sep-21-2026-07-12-20-6661-PM.png?width=469&height=338&name=image-png-Sep-21-2026-07-12-20-6661-PM.png) ![](https://help.emergent3.com/hs-fs/hubfs/image-png-Sep-21-2026-09-37-53-2204-PM.png?width=223&height=473&name=image-png-Sep-21-2026-09-37-53-2204-PM.png) 3\. Select the groups from which you want to receive notifications. ![](https://help.emergent3.com/hs-fs/hubfs/image-png-Sep-21-2026-07-13-05-7621-PM.png?width=476&height=343&name=image-png-Sep-21-2026-07-13-05-7621-PM.png) ![](https://help.emergent3.com/hs-fs/hubfs/image-png-Sep-21-2026-09-38-32-8447-PM.png?width=222&height=471&name=image-png-Sep-21-2026-09-38-32-8447-PM.png) 4\. Customize your notification settings by turning the available options **on or off**.  ![](https://help.emergent3.com/hs-fs/hubfs/image-png-Sep-21-2026-07-14-41-9674-PM.png?width=488&height=339&name=image-png-Sep-21-2026-07-14-41-9674-PM.png) ![](https://help.emergent3.com/hs-fs/hubfs/image-png-Sep-21-2026-09-39-21-5908-PM.png?width=208&height=443&name=image-png-Sep-21-2026-09-39-21-5908-PM.png)   Your group subscription settings work together with your **Delivery Channels** and **Notification Schedule** to determine how and when you receive notifications.  --- ### Need more help? ### 💬 Chat with us. Click the chat icon in the bottom-right corner of this page to connect with our team instantly. ### ✉️ Email us. 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