Troubleshooting Common Login Errors in the E3 Safety App

This guide addresses two common issues with the E3 Safety platform: "Invalid Email" and "Server Error." Solutions are provided to swiftly resolve these issues, ensuring uninterrupted access for users.

Invalid Email ❕


Why do this happen?

Getting on board with the E3 Safety App is by invitation only, but don't worry, we'll make sure you're included! If you're seeing this error, it just means you haven't received an email invite from us or your administration yet. 

What to do?

Reach out to your Admin team first and kindly ask for a member invitation.  If your Admin isn't around, no worries! You can always get in touch with us at via chat or email

Server Error ❗

Why do this happen?

Experiencing this error during the sign-up process could indicate that you've been extended multiple invitations by an administrator. 

What to do?

Feel free to reach out to your admin so they can double-check for any duplicate invitations and remove one of them. Once that's done, you should be good to go with your registration and sign-in process!

And hey, if your admin isn't available, reach out to us via chat  or email , and we'll be happy to lend a hand. 👍