Learn how to differentiate between internal and external alerts
1. When an administrator selects an alert, a pop-up will appear, prompting them to indicate whether the alert is internal or external.
2. Internal alerts are specifically designed to notify members within the organization. For exxample, if a school sends an internal alert, it will only notify the staff members within that particular school.
3. External alerts are intended to notify both internal and external groups. External groups consist of users who monitor and respond to the local organization(s), such as the police, dispatch, fire, medical, security teams, etc.
