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Check-In Other Users During an Alert (Add User to a Location)

Learn how to check-in other users during an active alert.

You can check in other users during an active alert. useful when someone can’t access their device (battery died, locked out, etc.).

⚠️ This can only be done while an alert is active

There are two ways to check in another user: 

 1. From the Map 

  1. Select the location where you want to check in the user. 

    Example: Dining

  2.  Click Add Users. 


  3. Select the user you want to check in, then click Add User. 



  4.  Select the appropriate status for the user. 



  5.  Once the status is set, the user will be marked as Safe or Unsafe at the selected building location. 



You can view the user's check-in details from the Check Ins list, including their status, check-in location, and who checked them in. 

 

 2.  From the Check-In List 

  1. Click the Team icon in the lower-right corner of the map. 

  2. Find and select the user you want to check in.



  3. An orange banner will appear indicating that you are checking in on behalf of that user. 
  4. Select the user's location. 

  5. Mark the user as Safe or Unsafe. 

Return to the Check-In list to verify the user's status.

The user's check-in will show:

  • Their Safe or Unsafe status
  • The location selected during the check-in
  • The person who completed the check-in on their behalf

 Note: Checking in another user does not change who they are. It records the check-in on their behalf and identifies who completed it. 

 


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