Check-In Other Users During an Alert (Add User to a Location)
Learn how to check-in other users during an active alert.
You can check in other users during an active alert. useful when someone can’t access their device (battery died, locked out, etc.).
⚠️ This can only be done while an alert is active
There are two ways to check in another user:
1. From the Map
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Select the location where you want to check in the user.
Example: Dining

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Click Add Users.

- Select the user you want to check in, then click Add User.

- Select the appropriate status for the user.

- Once the status is set, the user will be marked as Safe or Unsafe at the selected building location.

You can view the user's check-in details from the Check Ins list, including their status, check-in location, and who checked them in.

2. From the Check-In List
- Click the Team icon in the lower-right corner of the map.

- Find and select the user you want to check in.

- An orange banner will appear indicating that you are checking in on behalf of that user.
- Select the user's location.

- Mark the user as Safe or Unsafe.
Return to the Check-In list to verify the user's status.
The user's check-in will show:
- Their Safe or Unsafe status
- The location selected during the check-in
- The person who completed the check-in on their behalf
Note: Checking in another user does not change who they are. It records the check-in on their behalf and identifies who completed it.
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