Check-In Other Users During an Alert (Add User to a Location)
Learn how to check-in other users during an active alert.
You can check in other users during an active alert. useful when someone can’t access their device (battery died, locked out, etc.).
⚠️ This can only be done while an alert is active
Step 1: Open the Active Alert
1. Click the Alert in the active alerts tab, complete your normal check-in.

2. Select a location directly on the map or choose one from your saved Favorite Locations.

3. Mark yourself Safe or Unsafe.
Step 2: Open the Map
1. Go to Maps.
2. Click the Team icon in the lower-right corner of the map.

Step 3: Check In Another User
1. Find and select the user you want to check in.
2. An orange banner will appear indicating that you are checking in on behalf of that user.
3. Select the user's location.
4. Mark the user as Safe or Unsafe.
Step 4: Verify the Check-In
Return to the Check-In list to verify the user's status.
The user's check-in will show:
- Their Safe or Unsafe status
- The location selected during the check-in
- The person who completed the check-in on their behalf
Note: Checking in another user does not change who they are. It records the check-in on their behalf and identifies who completed it.
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