Skip to content
English
  • There are no suggestions because the search field is empty.

Check-In Other Users During an Alert (Add User to a Location)

Learn how to check-in other users during an active alert.

You can check in other users during an active alert. useful when someone can’t access their device (battery died, locked out, etc.).

⚠️ This can only be done while an alert is active

Step 1:

Click the Alert in the active alerts tab, then open the Map by clicking the map icon.

Step 2:

Select a location in the map and press the Add Users button.

Step 3:

Search and select the user(s) to be checked-in from the available list.

Step 4:

The selected user(s) will now appear in the list of users at the location. Click on Add Users.

Step 5:

As you click on Add Users, they will be added to the location's list of users.

Step 6:

Tap on the name of the user you want to check in.

Step 7:

Set the user's status as Safe or Unsafe.

Step 8:

Once a status is assigned, the user is officially checked in at the specified location and shows their status.

If you want to see a list of users who's checked-in and not checked-in, click on the article below:

The Checked-in List (Quickly view who has or has not checked in)

 


Need more help?

💬 Chat with us.

Click the blue icon on the bottom-right corner of this page to send us a chat.

✉️ Email us.

You can also send us an email at help@emergent3.com.